Terms and conditions
General Terms and Conditions
Cancellation Policy: 48 hours' notice is required to cancel or reschedule bookings. If less than 48 hours' notice is given bookings will be charged at the full rate.
Membership T&Cs: 1. We agree to provide you the Member with a working area & seat within the Office. Working space is on a first come basis unless you have a dedicated desk. The Office layout may also be subject to change and the positions of a desk or workspace may alter. 2. The Membership Fee is payable monthly in advance and is inclusive of rent, rates, service charge, building insurance, utilities, broadband, cleaning, building management, use of the kitchen and toilet facilities. Additional fees apply for; use of the office as a registered or trading business address and use of the meeting rooms. These fees / costs are to be paid before the end of the month in which they are provided. 3. If you wish to cancel your Membership agreement please notify us in writing (email or letter) before the end of the month. We may also terminate the Agreement by notifying you in writing (email or letter) before the end of the month. In either case the rights and responsibilities of either party will terminate at the end of the month during which notice is given, subject to clauses 12 and 13 below. 4. Late payment of the fees and/or additional costs in clause 2 above shall incur an interest charge of 2% per month on the outstanding amount. 5. The office can be used by the Member any time between 9am and 6pm Monday to Friday. Use outside of these times and / or at weekends is available subject to prior agreement with us. . 6. We have a right to increase the Membership and room hire fees. In the event that there is a proposed rate increase you will be notified in writing (via email) of the proposed increase at least 1 month in advance and have the right to accept the increase or terminate the Agreement before the end of the month. 7. We reserve the right to withhold access to use the Office whilst there are outstanding fees on your account or you are in breach of the Agreement. 8. We are giving you a non-exclusive right to use the Office. 9. The Agreement is personal to you and cannot be transferred. 10. The Agreement lasts for the period as stated in it and will automatically be renewed and continue on a monthly basis unless and until notice to terminate has been given as above by either party. 11. We may also end the Agreement immediately by giving notice if, a. You become insolvent, enter into liquidation or become unable to pay your debts as they become due. b. Your conduct, or that of someone with your permission or at your invitation, is incompatible with normal office use. c. You are in breach of one of your obligations which cannot be put right or which we have given you notice to put right and which you have failed to put right within 7 days of that notice. 12. If we end the Agreement for any of the reasons as stated in paragraph 11 it does not cease any outstanding obligations you may have and you must, a. Pay the Licence Fee for the remaining period of the Agreement as stated in it. b. Pay for the additional services you have used. c. Pay any accred interest d. Indemnify usagainst reasonable and proper costs and losses we incur as a result of the termination or as a result of pursuing any outstanding fees or debts. 13. You must not alter or make changes to the Office, communal entrance or communal areas kitchen, W/C, fixtures, fittings and furnishings or interfere with any supplies to or in the Office. You will be liable for any damage caused by you or those in the Office with your permission or at your invitation. 14. You must not install or procure any catering, office furniture, equipment, data cabling or connections in the Office without our written consent. We may refuse consent at our discretion. 15. Members are permitted to have guests in the Office at any one time for business meetings. Please notify us in advance of any guest visiting the Office. It is the responsibility of the Member to ensure such guest is shown and that they understand the fire risk assessment and the ‘General Office House Keeping’ documents displayed on the members’ notice board. It is also the Member’s responsibility to have sufficient insurance in place to cover their guest. Guests have no right to remain in the Office beyond their meeting time. We have the right to restrict guest access to the Office and to ask guests to leave if there is a good reason to do so (for example disruption of office working conditions or excessive noise, etc). 16. Keys remain our property at all times. No address information regarding the subject building is to be placed on the keys / key rings. Any lost keys will require replacement at a cost of £25 plus VAT per key. If locks are required to be changed the cost of the replacement and labour / call out fees will be paid for by the Member concerned.. Please notify us immediately regarding any lost keys 17. It is the responsibility of the final person in the Office to ensure the Office is securely locked. 18. Fire Safety - You must familiarize yourself with the fire safety notices displayed around the Office a 19. Fire Alarm Testing - A weekly fire alarm test will take place generally every Thursday morning. 20. Insurance – Each member is responsible for arranging insurance cover in respect of his/her own property which you may bring into the Office. Each member is responsible for arranging their own liability and public liability insurance to your employees and third parties. 21. We are not liable for any loss as a result of our failure to provide a service as a result of a mechanical breakdown, strike, delay, failure of staff, termination of our interest in the Office or otherwise unless we do so deliberately. We are also not liable for any failure until you have made us aware of the failure and we have been given reasonable time to put this right. 22. We will not have any liability for loss of business, loss of profits, loss of or damage to data, third party claims or any consequential loss. We advise you to insure against all such potential loss, damage or liability. We will not have any liability for any loss, damage or claim which arises as a result of, or in connection with, this Agreement and or your use of services except to the extent that such loss, damage or claim is directly attributable to our deliberate act or negligence and in any event our liability will be limited to £2m. 23. The terms of the Agreement are confidential. They must not be disclosed without the other’s consent unless required to do so by law. 24. For the avoidance of doubt, the Agreement does not constitute a business tenancy or lease agreement. You have no security of tenure, and notice can be given at any time to end the Agreement. 25. This Agreement shall be interpreted and enforced in accordance with English Law